Wednesday, March 9, 2011

Walmart's New Coupon Policy - Overage & Catalinas


I'm not sure if many of you have heard yet, but Walmart has updated their coupon policy ... for the better!!  Here are the new additions and a quick reminder of the old ones.

New updates:
  • They will now give you the "overage" from a coupon if the coupon amount exceeds the price of the item - you either receive change or the amount will be applied towards your total bill.
  • They will accept "Catalina Coupons" that are clearly marked as manufacturer's coupons

Full Policy:

Walmart accepts the following types of coupons (see guidelines below):
  • Manufacturers' coupons
  • Print-at-home internet coupons - Must be legible, have "Manufacturer Coupon" printed on them, have a valid remit address for the manufacturer, valid expiration date, and have a scannable bar code.
  • Competitors' coupons that feature a specific item for a specified price (for example, $2.99)
  • Soft drink container caps
  • Checkout coupons - (also called "Catalinas") that are printed at our competitors' registers, have "Manufacturer Coupon" with specific requirements printed on them, a valid remit address for the manufacturer, valid expiration date, and a scannable bar code.

Walmart does not accept the following coupons:
  • Print-at-home Internet coupons that require no purchase - i.e. Internet coupons for "Free" items
  • Competitors' coupons for dollars/cents or percentage off, buy one get one free, and double- or triple-value coupons

The following are guidelines and limitations:
  • Only one coupon per item is permitted.
  • Coupons must have an expiration date and be redeemed prior to expiration.
  • Coupons may exceed the price of the item. Change may be given or applied toward the cost of the basket purchase.
  • Walmart only accepts coupons for merchandise that we sell.
  • Coupons must be presented at the time of purchase.

Customer Service Supervisor/Management approval is required for:
  • 40 or more coupons
  • Any coupon over $20
  • $50 or more in coupons in one transaction


Please keep in mind that each store is different, and although they have a corporate policy and all stores are supposed to abide by this policy, the employees are not always properly trained.  I recommend printing out a copy of the full Walmart coupon policy and carrying it with you when you go to store, for quick reference.  Of course, my personal advice is to always remain calm, be polite, and give the benefit of the doubt - no need to scream at the cashier because she won't give you the overage :).  You know, just my opinion, but I think that's just part of being a good human.

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